Customer Bill of Rights

You will receive candid design advice tailored to your home, your light, and your budget. We will never use high-pressure sales tactics or push products you do not need.

You will receive clear, written pricing before any work begins. There are no hidden fees and no surprise charges. If something changes, we discuss it with you first and get your approval.

Every project begins with a complimentary in-home consultation where we listen to your goals, take precise measurements, and present curated options with no obligation.

We offer premium, name-brand window treatments from trusted manufacturers, backed by their warranties. We will explain the materials, mechanisms, and care for everything we install.

Your window treatments will be installed by trained, background-checked professionals who treat your home with care and clean up thoroughly when the work is done.

We arrive on schedule, communicate clearly about timelines, and protect your floors, furnishings, and privacy throughout every visit.

We will proactively recommend cordless and motorized options that meet current window-covering safety standards to help protect children and pets in your home.

We warrant our installation workmanship for one year from substantial completion and will repair or reinstall work that fails because of our installation error. Product warranties are provided by each manufacturer, and we coordinate those claims on the products we install. Full terms are set out in your signed proposal and our Residential & Commercial Project Terms.

We respect your personal information and use it only to serve you. We do not sell your information. See our Privacy & Cookie Policy for full details.