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Sarasota Window Blinds
Sarasota Window Blinds

Residential & Commercial Project Terms

This is the project agreement that governs the products and installation work you purchase from Sarasota Window Blinds. It is separate from our general Terms of Use and Privacy & Cookie Policy, which cover use of this website. Your signed proposal, approved opening and selection schedule, and this agreement govern your specific project.

Residential and commercial projects · Draft for Florida review · Revised September 25, 2026

Draft under review. This agreement is marked as a draft for Florida legal review. The wording below is preserved from the source document and is being reviewed before it becomes the final published terms for signed projects.

About this agreement

This agreement is between 313 Sunshades, LLC, doing business as Sarasota Window Blinds (“SWB”) and the customer identified in the signed proposal. It covers only the products and services listed in the signed proposal, approved opening schedule, written change orders, and attached product warranty schedule. If those documents conflict, a signed change order controls the changed item, then the signed proposal and approved opening schedule, then this agreement. A manufacturer’s warranty governs that manufacturer’s obligations; it does not replace SWB’s installation commitment.

Project information and approval

Each signed agreement records the customer or legal entity, project address, customer contact and billing email, phone, and project type (residential consumer, commercial/contract, or other). It also records the proposal number and date, proposal expiration, the attached opening and selection schedule version/date and number of openings, and the financial summary: contract price, sales tax, deposit, progress payment(s), and balance, along with the estimated product delivery and installation windows.

Documents attached at signing may include the itemized proposal, the opening and selection schedule, the manufacturer warranty schedule and applicable warranty texts, the site or electrical scope, the permit scope, and any other listed documents.

Authorized selections & schedule approval

Authorized selections. The opening and selection schedule identifies the room/opening, manufacturer, product/model, fabric/color and color code, opacity, mount, operating method, motor and power, trim/valance, orientation, hardware finish, drapery heading or pleat, fullness, panel count, stationary/traversing operation, hem and finished length, fire-performance documentation if required, and any approved exceptions. The customer’s one signature on this agreement approves the attached, identified schedule as a whole; no signature or initials are required for each opening. SWB will verify measurements it undertakes before ordering. Where a final design depends on field measurements or construction readiness, SWB will issue a revised final schedule for the customer’s written approval before ordering; a material price or scope change requires a written change order.

How approval works.The proposal and the versioned opening and selection schedule are presented together. One customer signature approves the complete attached schedule — you are not asked to sign or initial each individual opening. If the final schedule changes before ordering, SWB presents the revised version for written approval and keeps a record of the version, date, signer, and approved documents.

Selection evidence before release

Selection evidence before release. For material choices, SWB will record the physical sample book and color code reviewed with the customer or authorized decision-maker, or document that the customer approved a specified selection without a physical sample. Photos and AI room renderings illustrate general placement and style; screen settings and lighting can change perceived color. The customer may ask to see a current physical sample before releasing a custom order. Approval confirms the selected product and color code, not a guarantee that a small sample will look identical across a full-size opening under every lighting condition.

1. Scope and site conditions

SWB will furnish and install the listed products and perform the listed work. Painting, drywall, trim or carpentry, blocking, electrical circuits or low-voltage wiring, network work, demolition, structural modifications, permits, lifts, access equipment, and disposal are included only when expressly itemized. Work by another trade is outside SWB’s scope unless the proposal states otherwise. SWB will notify the customer if a discovered condition changes cost, feasibility, or timing and will obtain a written change order before additional billable work. SWB will not conceal a known condition that makes a specified installation unsuitable.

The customer will provide safe access, a reasonably clear work area, any required building or HOA approval assigned to the customer, and access to operating power or network services described in the proposal. SWB will identify any additional support, power, or access it learns is needed. Work may be rescheduled if the site is not ready; any return-trip or storage charge must be disclosed and approved in writing before it is incurred, except a charge already stated with an amount or calculation in the proposal.

If window film is included, the proposal will identify the film product, glazing to receive it, installer, and any glass-manufacturer approval or written film-to-glass compatibility review needed for that application. SWB will explain known glass-warranty or thermal-stress concerns before installation and will not represent film as approved for every glass type. A warranty on film is separate from any existing window/glass warranty.

Before work starts, SWB and the customer may document existing damage, unusual wall or trim conditions, and areas at risk when removing old coverings. SWB will take reasonable care to protect the work area and will promptly disclose damage it causes. The proposal will identify whether patching holes left by removal of existing hardware, paint touch-ups, wallpaper repair, and disposal are included; SWB remains responsible for damage caused by its negligent work.

For projects subject to HOA, condominium, landlord, or building rules, the proposal will say who obtains written approvals and coordinates delivery and work hours. If installation is delayed after product arrival because the property is inaccessible or an assigned third-party approval is missing, SWB will notify the customer, store the product with reasonable care, and provide a proposed new date and any disclosed storage or repeat-trip cost for written approval. Delivery to SWB’s warehouse alone is not installation or substantial completion.

New construction and renovation

Plans, rough openings, and unfinished openings are estimates unless the approved proposal specifically authorizes fabrication from those dimensions. Before SWB’s final field measure, the customer or builder will confirm that the openings and adjacent trim, tile, flooring, cabinets, countertops, window hardware, shade pockets, blocking, and power locations that affect fit are in their final configuration, or identify the remaining work in writing. SWB will document its measurement date and measured condition. If finishes, window sizes, site conditions, or work by others change afterward, SWB will check the effect on the approved order and seek a written change order for any necessary remeasure, refabrication, storage, or repeat trip. SWB remains responsible for errors in measurements it took under the conditions documented at its final measure. A planned installation date is conditional on the site being clean, safely accessible, and sufficiently complete for the specified mounting and testing.

2. Measurements and product suitability

Unless the proposal explicitly says “customer measurements / supply only,” SWB is responsible for its final field measurements and the measurements it gives the manufacturer. If a product does not fit because of SWB’s measurement or ordering error, SWB will correct the affected product or installation at its expense. If the customer, architect, or another trade provides final dimensions and SWB has not agreed to verify them, that allocation must be marked on the opening schedule before ordering. SWB remains responsible for its own installation work.

Measurements and selections must account for window operation, handles, tilt-in sashes, door swings, cranks, baseboards, crown/trim, countertops, sinks, faucets, cabinets, appliances, access panels, outlets, furniture, and other obstructions identified at the site. A new condition or customer-requested change after approval may require a change order. SWB will describe any expected clearance, light gap, stack, hem position, or other visual/operational tradeoff in the opening schedule when material to the customer’s decision.

Mounting and hidden conditions

SWB will use appropriate installation methods for the mounting surface it can reasonably inspect. The customer or builder will identify known concealed wiring, plumbing, radiant lines, waterproofing, post-tension cables, or other hidden systems near the proposed fastener locations and provide accurate as-built information in its possession. If safe mounting requires opening a wall, adding blocking, changing a pocket, or moving wiring, SWB will stop the affected work and present options and price for written approval. SWB will not be responsible for inaccurate information supplied by others about a concealed condition that reasonable site inspection could not reveal, but this does not excuse negligent drilling, avoidable damage, or ignoring a visible warning.

3. Appearance and performance

Samples and digital renderings help show the selection but are not exact representations under every light or screen setting. Natural and textile materials may have normal variations within the manufacturer’s published tolerances. Shade fabrics described as blackout can still admit light at edges unless a separately specified light-blocking treatment is installed. Exterior products have the wind, deployment, and maintenance limits stated in their supplied instructions. A product outside the applicable published tolerance, or delivered in the wrong approved color, model, or configuration, is handled as an order or warranty issue, not an accepted variation.

For adjoining openings or rooms where matching is important, the customer should identify that priority before ordering. SWB will request coordinated production or dye lots when the manufacturer offers that option, but additions ordered later, replacements, and separate production runs may not match an earlier lot exactly. SWB will explain known limits before a later matching order; no later order is promised to be a perfect color match unless the manufacturer expressly confirms it in writing.

Texton natural woven materials and other natural weaves

Texton’s Portfolio Collection Natural Shades guide says its natural-material fabrics vary in color, texture, and weave and may naturally change color over time. The color may warm, darken, lighten, or change unevenly with sunlight exposure, depending on the selected material and the conditions at each window; SWB cannot promise that a sample or adjacent shades will retain an identical color. Exposure may differ across openings or between the face of a shade and protected folds. The approved opening schedule will identify the exact Texton collection, pattern, color code, and lining, show a current physical sample when reasonably available, and flag windows with strong direct sun. If color stability or a consistent match is essential, SWB will discuss an alternative material or obtain manufacturer guidance before ordering. Ordinary natural variation or expected change over time is distinct from an incorrect supplied color or a manufacturing defect; SWB will submit a claimed abnormal change to Texton under the warranty applicable to the actual collection, and will not predetermine the claim’s outcome. Texton also cautions that excessive humidity can make these natural shades bow or twist.

Appearance of large roller shades

On a wide or tall roller shade, the weight of the fabric can cause some roller tube deflection(a slight bow across the tube). Depending on shade dimensions and fabric, this may show as shallow V-shaped lines or “smiles,” ripples or waves, or some edge curl. Lighting directed down the shade can make minor waves more visible, and air movement can move the fabric. These are known physical characteristics of large shades and cannot always be eliminated entirely. Where the selected size or material makes them a material consideration, SWB will discuss the expected appearance and available design options before the customer approves the opening schedule. Depending on the manufacturer and model, options may include two narrower shades, a larger or reinforced tube, or a specified fabric support; these choices can affect price, light gaps, and the top treatment.

Large-shade disclosure for openings flagged on the attached schedule:A degree of tube deflection and related V-shaped lines, waves, or edge curl may be visible on a large shade even when correctly manufactured and installed. When the shade is within the applicable manufacturer’s size and appearance specifications and matches the approved design, this expected appearance alone does notrequire SWB to remake, replace, or reinstall the shade at SWB’s expense. If the customer later prefers a different configuration solely to change this appearance, SWB may quote that work as a customer-requested change. This disclosure does not waive a claim for an out-of-specification product, an incorrect order, or an installation error. SWB will identify affected openings on the schedule; the single agreement signature covers that schedule.

Manufacturer reference for explanation and design options: Lutron Shade Aesthetics guide. The installed product’s own manufacturer specifications control any actual tolerance or warranty claim.

Fabric fire performance

Fabrics, linings, and other textile components are not represented as flame resistant, flame retardant, fire rated, or compliant with a particular fire test unless that status is expressly stated for the exact selected material in the approved proposal and supported by current manufacturer or qualified testing documentation. A product’s general warranty, a sample label, or a different color or fabric’s test result is not proof that the selected assembly meets a project’s fire requirements. Even a tested or treated fabric is not fireproof. Keep fabric coverings away from open flames, heat sources, and equipment clearances specified by the relevant manufacturer.

For a commercial, hospitality, multifamily common-area, school, healthcare, or other regulated space, the customer or its architect/design professional will identify the occupancy and any applicable fire-performance or submittal requirement before selection and ordering. SWB will identify which proposed fabrics, linings, coatings, or assemblies have documentation for the requested standard, such as NFPA 701 where that standard applies, and provide the available certificate or test report for the actual specified product. SWB will not knowingly supply or install a selected material as code-compliant when the required documentation is unavailable. If the selected fabric cannot satisfy a confirmed requirement, the parties will approve a compliant substitution and any price or schedule change in writing before ordering. Any after-sale application of flame-retardant treatment requires a separately approved scope and supporting documentation; SWB makes no assurance that a treatment will qualify an otherwise untested finished assembly. The applicable authority having jurisdiction determines code acceptance.

4. Customer changes to approved selections

After customer approval, a change of mind about color, fabric, pattern, opacity, product type, pleat or heading, fullness, drapery panel count, finished length, mounting style, hardware, motor, control, or other approved selection is at the customer’s expense. SWB will first check whether the manufacturer can stop or change the order. Before proceeding, SWB will provide a written change order showing the cost of any noncancelable product or material, new fabrication, alterations if feasible, shipping, removal/reinstallation, applicable tax, and the revised timeline. SWB will credit any amount it actually recovers or avoids from the original order and will not charge twice for work not performed. No requested change takes effect until the customer approves its price and scope in writing. This provision does not shift the cost of SWB’s error, a wrong delivered product, or a covered defect to the customer.

If the product matches the approved selection and applicable specifications but the customer dislikes its color, texture, opacity, appearance in the room, or the way a chosen pleat or drapery length looks after installation, that preference does not itself make the product defective. SWB will offer available alterations or replacement options at the customer’s cost under an approved change order. If SWB made a documented recommendation that the customer relied upon for a stated functional need, the parties will review that recommendation and the actual result before treating the concern as a change of mind.

If a submitted selection or component is discontinued before ordering, SWB will present available alternatives and any price or timing difference for approval. SWB will not substitute a materially different product without approval.

The customer will name any designer, builder, property manager, or other person allowed to approve selections or changes on the customer’s behalf in the proposal. SWB will not rely on a third party’s verbal request to change price, product, or scope without written approval from the customer or that named authorized representative.

5. Cancellation and custom orders

Residential consumer:Any cancellation right required by applicable Florida or federal law controls. Where a transaction qualifies as a Florida home solicitation sale, SWB will provide the required signed, dated agreement and statutory buyer’s right to cancel notice; SWB will not release the affected order for fabrication before the applicable cancellation period expires unless lawful. After an applicable cancellation period, custom products already released for manufacture generally cannot be returned or canceled for a change of mind. For any other cancellation, SWB will provide an accounting of approved work performed and documented, nonrecoverable third-party or custom-order costs, crediting recoveries or avoided costs; any refund due will be paid according to applicable law. Nothing here limits remedies for nonconforming goods, SWB error, or warranty claims.

Commercial/contract: A commercial customer may request cancellation in writing. SWB will provide an accounting of completed work and actual nonrecoverable commitments, less amounts avoided or recovered. A custom item accepted into production may be noncancelable. The parties may agree to a different cancellation schedule in the signed proposal.

6. Price, payments, and scheduling

The proposal must state the deposit, progress milestones, final balance, sales tax, shipping, permit charges, and any approved credit-card processing charge. SWB will not add a fee that was not disclosed before payment authorization. Lead times are estimates measured from receipt of required approvals, field measurements, payment, engineering confirmation, and site readiness, as applicable. SWB will communicate a material manufacturer or shipping delay and provide a revised estimate. Neither party is responsible for delays outside its reasonable control, but each will take reasonable steps to reduce the delay and communicate its effect. A prolonged delay will be addressed through a mutually agreed replacement, revised schedule, or other remedy available under the contract or law.

Unless the proposal states otherwise, the undisputed final balance is due seven calendar days after substantial completion and delivery of the final invoice for a residential project, and fourteen calendar days after substantial completion and delivery of the final invoice for a commercial project. If a separately agreed commercial prime contract or applicable payment law requires another process, the project-specific signed terms will control to the extent required by law. “Substantial completion” means the contracted system is installed and usable for its intended purpose, subject only to listed minor punch-list items. SWB will provide an installation summary and invoice by email or the customer’s agreed delivery method, and offer a walkthrough in person or by live video. The customer may designate a representative to attend. Customers who are out of town, seasonal, or otherwise unavailable should arrange an in-person or video walkthrough promptly, but their absence does not postpone an otherwise due payment after the installation summary and invoice have been delivered and the customer has had a reasonable opportunity to identify issues.

If an ordered part is missing, a repair is needed, or a punch-list item remains, SWB ownership will identify and document a reasonable amount attributable to that unfinished item, which the customer may withhold until the item is completed or otherwise resolved. The rest of the undisputed balance remains due on the applicable seven- or fourteen-day schedule. The holdback will reflect the reasonable value or cost of the unfinished item and any reasonably necessary labor to complete it; SWB will not require full payment for a materially missing or unusable component as though it were complete. SWB will provide an itemized punch list, holdback amount, and target correction date in writing. The retained amount is due upon correction or another written resolution, subject to applicable law. A customer disputing a different charge will identify the disputed amount and reason in writing; undisputed amounts remain payable.

For a project expressly divided into separately priced phases or buildings, the proposal will identify each phase, its installation milestone, invoice, and payment due date. A later phase does not postpone payment for a substantially completed earlier phase, subject to its documented holdback and any governing construction payment rules. If SWB is a subcontractor, the commercial proposal must identify the contracting party and any required pay-application, lien-release, insurance, or closeout documents; a general contractor’s payment process does not silently replace the signed invoice terms.

Late payment, returned-payment, storage, or collection charges apply only to the extent stated with the rate/amount in the signed proposal and permitted by law. SWB’s warranty obligations are not automatically suspended merely because an unrelated invoice amount is disputed. Any claim of a security interest, lien, or attorney-fee recovery is subject to applicable law and the signed contract.

7. Installation and acceptance

SWB will install per the approved scope and applicable manufacturer instructions, test operation where feasible, explain basic operation and maintenance, and provide relevant manuals or links. The customer will identify visible concerns at the walkthrough when reasonably possible. SWB will document open items and make reasonable arrangements to correct issues within its responsibility. A signature acknowledging the walkthrough or delivery confirms what was observed; it does not waive latent defects or applicable warranty rights. Report concealed damage or operating problems promptly after discovery through SWB’s service contact listed below.

Window covering cord safety

Window covering cords can create a strangulation hazard for young children, including when an adult is nearby. Where young children live or visit, cordless or inaccessible-cord coverings are the safest choice. SWB will recommend those options and will supply and install only products that meet applicable safety requirements. If a compliant product uses a permitted continuous-loop or other accessible operating system, SWB will install every required manufacturer-provided tension device, anchor, and safety component with fasteners suitable for the mounting surface and demonstrate its use. SWB will not leave a newly installed covering with a missing or improperly secured required safety device in service.

The customer should keep cribs, beds, furniture, and toys away from windows and covering cords; keep cords out of children’s reach; and never remove, loosen, bypass, or modify a safety device. If a device breaks or a cord becomes accessible or loose, stop using that covering and contact SWB promptly for help. SWB will point out an obvious cord hazard on an existing covering that its team observes while working, but an installation visit is not a whole-property inspection of coverings SWB did not supply. The customer may request a separate review or replacement of older corded products. This safety notice does not excuse SWB from furnishing and correctly installing compliant products.

For powered and exterior products, SWB will provide the maker’s charging, cleaning, wind, and storm-use instructions that apply to the installed model. Product damage caused by later misuse or failure to follow those instructions is addressed under the applicable warranty, while SWB remains responsible for its own installation errors.

Emergency access and power loss

The approved opening schedule will identify any window or door the customer or design professional identifies as a required emergency escape or rescue opening. SWB will verify that the selected treatment and its mounting do not knowingly interfere with the required operation of that opening; any regulated egress question will be resolved with the building official or design professional before ordering. For motorized coverings on an entry, exit, or emergency route, the proposal will state whether a manual release, battery backup, or other access method is supplied and demonstrate the applicable procedure at handoff. Motorized operation during a power outage is not promised unless a specified backup or manual method is included and tested.

Exterior screens and storm protection

Only an exterior system expressly identified on the approved proposal as an approved impact or hurricane-protection product, with the applicable approval and installation details, is being sold for that use. A standard insect, sun, privacy, or wind screen is not hurricane protection. The opening schedule will identify the exact system and any applicable approval or engineered limitations. SWB will give the customer the manufacturer’s instructions for deployment, retraction, cleaning, wind thresholds, and power-loss operation; no screen is described as providing absolute protection against storm damage. The customer should not operate a screen contrary to those instructions or obstruct a required exit.

8. Motors, power, and connected controls

The opening schedule must say whether a shade is battery, rechargeable, plug-in, low-voltage, or hardwired and who provides each electrical component or connection. Licensed trades will perform work requiring a license. Unless expressly included, existing wiring, internet service, Wi-Fi coverage, network settings, third-party smart-home platforms, and later changes to those systems are the customer’s or other provider’s responsibility. The proposal will separately list every hub, bridge, gateway, processor, repeater, remote, wall control, sensor, power supply, battery, charger, app setup, and integration SWB supplies. SWB will test the operation and integration it expressly contracted to deliver at handoff and record which third-party platforms were tested. The shade warranty does not automatically extend to a hub, gateway, smart-home processor, app, cloud service, or third-party device; each has its own applicable written terms. An app feature or third-party compatibility may change after installation. A visit for a covered SWB installation fault is at SWB’s expense; for an excluded or later external cause, SWB will explain and quote any service charge before the visit or repair.

9. SWB installation workmanship warranty

SWB warrants its installation workmanship for one year from substantial completionfor the original project customer. SWB will repair or reinstall work that fails because of its installation error and will correct a product it ordered incorrectly from its own verified measurement, without a service charge. Submit a claim to the SWB contact below with the project address, affected opening, description, and photos when available. SWB will acknowledge the claim, investigate within a reasonable time, and explain the proposed remedy. This warranty does not cover damage caused by abuse, unauthorized alteration, unrelated water or electrical problems, structural movement, or work by others, but those exclusions apply only when they caused the claimed problem. Manufacturer product defects are handled under the applicable manufacturer’s terms, with SWB helping coordinate the claim. This installation warranty does not reduce any nonwaivable rights.

10. Manufacturer product warranties

The Manufacturer Warranty Schedulebelow summarizes published information verified September 25, 2026. It is a guide, not a substitute for the manufacturer’s complete warranty. Before the customer signs, SWB will identify the exact manufacturer, product, motor, warranty document/version, eligibility (including residential or commercial use), claim path, and any exclusions that matter for this project; attach or link the full warranty in the signed proposal. If the manufacturer provides different written terms for the actual SKU, order date, place of installation, or project type, those specific terms govern that manufacturer’s coverage. SWB does not promise a manufacturer will honor a claim that falls outside its written warranty. SWB will remain responsible for its own warranty and contractual duties.

Warranty product coverage and SWB service labor are different. If a manufacturer supplies a covered replacement part but excludes removal, travel, shipping, or reinstallation, SWB will disclose and quote those charges before doing billable work. SWB will not charge to correct its own covered installation error.

If a manufacturer discontinues a fabric, finish, motor, or model during a warranty claim, its written warranty determines the available remedy. SWB will explain the replacement option and obtain approval before installing a visibly different substitute. A replacement of one defective opening does not automatically include replacement of otherwise working coverings in the same room for an exact color or dye-lot match; any voluntary room-wide change will be separately priced. SWB will not substitute a different product for a covered SWB ordering error without customer approval.

11. Permits and construction work

For hurricane protection, exterior screens, doors, windows, or other regulated work, the proposal must state who obtains permits, whose license is used, what inspections and product approvals are required, and whether electrical, drywall, painting, trim, or other finishing is included. Work will be performed by properly qualified parties where required. For a qualifying Florida residential direct construction contract, the required statutory lien notice must be supplied separately in the legally required form and placement. A customer is not asked to sign a generic lien waiver as part of this agreement.

12. Commercial project provisions

The legal customer named above is responsible for approvals from its landlord, building management, design professional, or general contractor when those approvals fall outside SWB’s scope. Commercial submittals, shop drawings, insurance certificates, prevailing-wage terms, bonds, access windows, background checks, lift requirements, protection of occupied areas, phased installation, and closeout documents apply only when listed in the proposal. The customer’s representative who signs the proposal warrants authority to approve the project. An architect’s or designer’s selection becomes a change to the contract only when the customer authorizes it in writing. Commercial product warranties must be confirmed for the particular manufacturer and job; residential lifetime warranty descriptions do not automatically apply.

13. Liability and resolution of issues

Both parties will promptly notify the other of an issue and allow a reasonable opportunity to inspect and correct it. SWB is responsible for direct loss caused by its breach or negligence to the extent required by law. Neither party is responsible for the other’s speculative lost profits or project delay damages except as expressly agreed in a signed project-specific addendum. Nothing in this agreement limits liability that cannot lawfully be limited or the customer’s statutory rights. Florida law governs, subject to applicable federal law. No mandatory arbitration provision is included.

14. Customer communications and optional image consent

SWB may contact the customer about scheduling, order progress, installation, and service using the contact details supplied, subject to applicable communications law and the customer’s contact preferences. Promotional calls or texts require any separate consent the law requires. SWB will not use identifiable customer photos or videos for promotion unless the customer separately opts in below; refusal does not affect the sale or service.

Optional promotional photo and video decision

This is a separate, optional choice. Neither answer is preselected, and accepting the project terms is not marketing consent. The customer selects one option and initials and dates it on the signed agreement:

  • YES— I permit SWB to use photos or videos of the completed work for its website, social media, portfolio, and advertising.
  • NO— I do not permit promotional use.

SWB will avoid displaying names, house numbers, private documents, people, or security details without additional specific permission. This choice is separate from documentation photos SWB reasonably takes for measurement, installation, warranty, and project records.

15. Signatures

By signing, each party agrees to the attached proposal, approved selections, this agreement, and the identified product warranty documents. The customer acknowledges receipt of a copy. A required statutory cancellation or construction-lien notice, when applicable, must be provided in addition to this agreement.

Signatures are collected on the signed project agreement that accompanies your proposal — the customer or authorized commercial representative signs and dates it, the commercial signer adds a printed name and title, and the SWB representative signs and dates it.

SWB service contact — Phone: 941-263-3419 · Email: info@sarasotawindowblinds.com

Manufacturer Warranty Schedule

Use the rows for products actually included in the proposal. Confirm the motor and SKU before attaching this schedule; strike unrelated manufacturers. The links are manufacturer source documents, not a promise of identical terms for every model or order date.

Lutron shading systems

Published December 2024 eight-year limited shading warranty covers listed Serena, Sivoia, Palladiom, Contract Roller, Caséta, manual and AC shade systems. External wall controls, interfaces, and shade-system accessories are covered one year; covered drive unit, fabric, hardware, and other systems eight years from shipment. For those eight-year components, the document provides 100% replacement-parts credit through year five and 50% in years six through eight, or repair at Lutron’s option. Confirm the exact product is in scope.

Official source / project action: Lutron Shading Solutions warranty PDF

Norman shutters: Woodlore, Woodlore Plus, Brightwood, Normandy, AquaShield

Norman’s current general US warranty says qualifying Norman products are covered against material/workmanship defects for the original purchaser’s ownership. It does not publish a separate blanket duration for each of these five named shutter bodies; do not invent one. Finish treatment matters: the stated lifetime finish exception names Woodlore and Monterey only; published coverage for other listed paint/stain, OSMO/premium natural finishes affected by sun/moisture is three years. The current catalog names Woodlore Plus, Brightwood, Normandy, and AquaShield, but does not name Monterey, so get written confirmation of any applicable finish exception for the actual model, material, and color. PerfectTilt/motorized shutter components five years under the general motor exception; batteries excluded. Commercial/contract orders are excluded from Norman’s posted general warranty. Verify product and finish in writing, especially AquaShield/moisture exposure and specialty options, before promising a model-specific term.

Official source / project action: Norman general warranty and full PDF

Norman shades and blinds

General qualifying product material/workmanship coverage for original purchaser’s ownership subject to the current exceptions: motorized components five years excluding batteries, cords seven years against fraying, listed textiles/finishes three years, San Clemente blinds and honeycomb shades three years. The same posted warranty excludes commercial/contract orders and shipping, measuring, installation, and trip charges. Document the exact style and textile.

Official source / project action: Norman warranty

Texton / Solaré

Published limited lifetime coverage is tied to the original retail purchaser, proper installation in a residential dwelling, and qualifying components; exterior shades have a separately stated residential limited lifetime warranty. Product warranty excludes specified labor/shipping and damage causes. Motor terms vary: published Somfy five years; Volta AC/DC wired and electronics seven years, battery DC five years; Volta2 battery DC five years. Verify Highland Park drapery, shutters, other lines, and commercial treatment individually; do not apply Solaré’s lifetime wording to every Texton product. Texton’s 90-day installation warranty concerns work Texton itself performs and does not replace SWB’s one-year workmanship warranty.

Official source / project action: Texton warranty page

Texton Portfolio Collection Natural Shades, sliding panels and natural drapery

Texton’s October 14, 2025 product guide, page 40, provides a limited lifetime warranty against materials/workmanship defects for the original retail purchaser in a residential application, conditioned on instructions and specifications. It expressly limits motors, controls, and accessories to five years from purchase and mentions hubs in its use/charging exclusion. It excludes commercial use, excessive moisture, and removal/reinstallation labor. The same guide states that natural fabrics vary in color, texture, and weave and may change color over time. The guide does not give a numerical tolerance or blanket statement that every color change is excluded; evaluate a particular claim under its written terms. Ask Texton for the applicable commercial terms and any collection-specific sun/color guidance before promising coverage.

Official source / project action: Texton Portfolio Collection 2025 guide and warranty, pp. 7 and 40

This page reflects the project agreement draft revised September 25, 2026. It is separate from our general Terms of Use, Privacy & Cookie Policy, and Pricing Policy. Your signed proposal, approved opening and selection schedule, and this agreement govern your specific project.